Many companies believe they know how to train or develop customer service skills in their employees. Their intentions are good, but their tactics do not seem to work.
Taping "The Wow Small Business Show"
Join host Bryan Orr and me for Bryan's, "The Wow Small Business Show," podcast. Byran asks me questions about common mistakes businesses make when training their teams, and strategies for developing successful customer service. Consider it a free consulting session.
The podcast last approximately 30 minutes. We hope you enjoy our conversation.
To access, click or copy and paste this link.
http://www.bryanorr.com/customer-service-training-stacey-oliver-knappe-episode-017/
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